Set Main Customer Contact

Set Main Customer Contact

If a customer has multiple contacts, you can assign a Main contact person as well as a Financial contact person.

To set the main and financial contact persons for a customer:
  1. Go to the "Customers" page via the Main Menu.
  2. Click the "3-dot" menu next to the relevant customer and select "Edit".
  3. Then click on the "Advanced" dropdown menu and select "Contact Persons". 



Choose to designate the contact as the main contact, financial contact, or both:
  1. Main Contact: Used for general communications.
  2. Financial Contact: Receives payment notifications and OTPs.


For more detailed information, please refer to: Setting A Main Customer Contact

    • Related Articles

    • Change Customer On An Order

      You can only change the customer on a Quote. If you need to change the customer on an invoice, you must duplicate the invoice to create a new Quote. Since any existing artwork is linked directly to the original customer, you will need to remove all ...
    • Invite to Customer Portal

      After turning on the Customer Portal you can proceed to invite your customer contacts. In Teesom, navigate to your Customers page via the Main Menu. On the Customers page, click the '3 Dot' menu next to the relevant customer and select "Edit." Then, ...
    • The Customer Account Screen

      The Customer Account screen is where you can see all the transactions, orders, and artwork that have been created for a given customer. Go to the Customer List from the Main Menu in Teesom, then click on any customer's name to open their Customer ...
    • Customer Portal Setup

      The customer portal allows your customers to get a detailed overview of their account with you, including pending quotations, current work-in-progress, outstanding invoices, and more. To access the customer portal settings, go to the Company Setup ...
    • Customers & Contacts

      In Teesom you can create customers and add multiple contact persons to each customer as needed. To create a new customer, go to the 'Main Menu' then select “Customers“. On the "Customers" screen click on "+ New Customer": If you would like to add or ...