Email Setup

Email Setup

Sending email from your own email account in Teesom

Although Teesom is able to send all email on your behalf, you may prefer to use your own outgoing (“SMTP”) mail server for sending email. This article will help you to set that up.

However, you can send email from your own email address instead, you just need to add the account to Teesom.

By default Teesom will send all outgoing emails via noreply@teesom.com
For assistance with connecting your GMAIL account, please see:  GMAIL SETUP
For assistance with connecting your Office365 account, please see: Office 365 Setup
For assistance with connecting your YAHOO! account, please see: Yahoo! Setup


To add a new email account, go to the “Main Menu” (the 4 small squares at the top right corner) and click on:  “Company Settings“

On the Company Setup go to the “Email” tab then expand “Email Accounts“.  

Then click on “New Email Account“:


Below is an example of a completed Email Account:
  1. Description: Used to identify which email account this is.
  2. Display Name: The name recipients see when sending emails using Teesom.
  3. Email Address.
  4. Depending on the email service you want to use, these details will vary. 
  5. Username: Usually the same as the email address.
  6. Password: This field is not for your email password but rather an ‘App Password‘ or similar code depending on the email service being used.
You cannot view sent emails in Teesom, therefore it is recommended in the New Email Account setup that you setup a BCC (blind carbon copy) email (to yourself).


    • Related Articles

    • Customize Email Templates

      There are a variety of email templates within Teesom that you can easily customize. To get started, go to the Main Menu and click on "Company Settings." On the Company Setup page, under the Setup tab, you can customize your email templates in the ...
    • Company Setup - Setup Tab

      The "Setup" tab is where can setup your company wide settings and defaults. To get to the "Setup" tab, go to the 'Main Menu' and click "Company Settings". Some of the things you can set up include: My Company: Add custom logo and banner images for ...
    • Sales Tax Setup

      You can set up your sales taxes from the “Company Setup” screen. To access this, go to the Main Menu and select "Company Settings." On the “Company Setup” screen, click on “Lists” and then expand “Sales Tax.” Here, you can view, edit, and create your ...
    • Company Setup - Lists Tab

      To access the "Lists" tab, go to the 'Main Menu' and click "Company Settings." There are a variety of things that can be customized on the "Lists" tab. Some important sections to pay attention to are: Sales Tax: Add, change, and manage your sales tax ...
    • Setup Your Company Info, Branding & Taxes

      When getting started with Teesom you will want to enter some basic company info. Click on the Main Menu and then select "Company Settings." Click on “My Company” to expand the section. Here, you can add custom logos and banner images for your ...