Recent Articles
Creating a Shipment with ShipStation
With shipping integration, you can create shipments directly from Teesom to multiple shipping providers. You will need an active ShipStation account to use the shipping integration features in Teesom. If you haven’t set up your ShipStation ...
Update the Shipping Charges on a Shipment
Once shipping charges have been added to a job, updates must be made within the shipment on the order, rather than editing the line item on the order directly. For ShipStation Integrated Shipments: If the shipment has already been sent to ...
Taking Payment for Multiple Invoices
If a customer has multiple outstanding invoices, you can create a single payment from the Customer Account page to cover the total amount, and then apply it to those invoices. Go to the ‘Main Menu’ and click on “Customers”. Click on the name of the ...
Editing a Purchase Order
Open the Purchase Order: Go to the Main Menu and select "Purchase Orders." In the Purchase Order List, search for the PO. Click to open the desired Purchase Order. With the Purchase Order open, you can edit the Supplier, Primary Contact, and item ...
Delete Tax Code
You can delete tax codes in Teesom from Company Setup under the Lists tab. View your Tax: Go to Main Menu > Company Settings. Open the Lists tab in Company Setup. Click Sales Tax (or Item Tax Rates if using "Sales Tax per line on order"). Deleting a ...
Popular Articles
Customers & Contacts
In Teesom you can create customers and add multiple contact persons to each customer as needed. To create a new customer, go to the 'Main Menu' then select “Customers“. On the "Customers" screen click on "+ New Customer": If you would like to add or ...
Imprints Pricing
In Teesom, when creating an order, we start by adding a series of Blank Goods, then add the Imprint that will be applied to them. Your imprint price lists consist of various "Imprint Price Matrices" for different types of imprinting. To edit, view, ...
Email Setup
Sending email from your own email account in Teesom Although Teesom is able to send all email on your behalf, you may prefer to use your own outgoing (“SMTP”) mail server for sending email. This article will help you to set that up. However, you can ...
Clear Teesom's Cookies & Cache
If you encounter issues accessing live chat or experience unusual behavior while using Teesom, try clearing the TEESOM cookies from your browser, then close and reopen the browser. You can view the video attached at the bottom to see how to do so, or ...
Update Company Addresses / Ship-To-Us Address
You can add multiple company addresses in Teesom, which determines what appears on Suppliers Ship-To-Us address list options in Teesom. To add / edit your company addresses, go to the Main Menu and click on "Company Settings". On the "Company Setup" ...